Cancellation Policy

When we have your appointment in place, understand that we are reserving time for you to give you the best service. Furthermore, when you cancel/reschedule last minute, you are taking a spot from someone else who has been trying to get in. ​ We understand that things happen! We give a one-time grace incident per calendar year. The policy signed at your first appointment states to provide 24 hours notice for canceling appointments. There is an automatic fee for no-shows. If you are running late, anything past 10 minutes is an automatic no-show. ​ After your one-time grace incident, you will be charged 50% of the service booked (up to $50 maximum). ​ We hope this does not deter you from seeing us! We absolutely value our clients and we are growing because of YOU! ​ With all the love, The Sunny Method Team